Though some merchants don't like it, guest checkout is a much better alternative to forced registration. It is a great option for those who want to place orders fast and with no extra steps required. Sometimes even registered customers place orders as guests since it is more convenient.
At the same time, both you and your customers can't keep track of those orders. But only until now since we have a solution — .
It allows you to convert guests to customers manually or automatically. However, there is also an option to allow customers to track their guest orders.
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Allow Customers to Assign Guest Orders
First, navigate to the Stores > Configuration > Magefan Extensions > Guest to Customer and enable the Allows Customer to Assign Their Guest Orders option. Additionally, you can choose the Confirmation Email Template that is sent to customers.
That's all required on your side. Now let's see how it works for your customers.
Once registered customers who placed orders as guests login to their account, they see the following notification:
After they confirm that they want to assign their orders to their account by pressing a corresponding button, they receive a confirmation email.
This is the email your customers receive by default. However, you can customize this email template and set it as default back in the configuration section.
Finally, once customers follow the required link, it takes them to their account with all of the orders.
This improves customers' experience since it allows them to track all of their orders regardless of the checkout method used. It is also a great opportunity for you to keep the order information organized.
Not All Guest Orders Are Assigned to Customer
The Magento 2 Guest to Customer Extension works on an email basis. When a registered customer uses the same email address to place guest orders, all of them are assigned to their account.
However, if a different email is used, the extension simply creates a unique customer account.
You can avoid this only by changing order customer, in case a customer points out the email they used to place a guest order.
