Magento Assign Guest Order to Customer
In case there is a guest order placed on the existing user’s email then while converting guest to customer new account won’t be created, but this order will be signed to the existing customer with the automatic adding of shipping and billing addresses to a customer address book. This way Magento Convert Guest to Customer plugin saves you from having any duplicated accounts.
Magento 2 Convert Guest to Customer module assigns guest order to customer by email automatically, but in case buyer set different emails placing orders as guest and then as a customer, you still can manually define a proper customer for the order or even change order customer (assign a new customer to the order).
Creation of New Customer Account
While converting a guest order with an unregistered email to the customer a new account is created. The newly created customer is attached to the store view guest order was assigned to. After the guest order is converted to customer it becomes attached to the account and the shipping and billing addresses are automatically added and marked as default for a customer.
While assigning guest order to customer Magento 2 Convert Guest to Customer extension creates new customer on the basis of guest order information. However, this module allows you to change the customer assigned to the particular order if needed.
Automatically Convert Guest To Customer
Our Magento Guest to Customer converter has an option to assign all Magento guest orders to customer accounts. Once the guest places an order customer account will be created and Magento assign guest to customer plugin will convert the order to the customer automatically.
Converting Old Guest Orders
In case you have installed this extension and have a huge amount of old guest orders you would like to migrate to customers use a feature provided by our Magento 2 convert guest to customer module and assign guest orders at once by pressing the“ Convert all Old Guests to Customers” button in store configurations.
New Account Email and Password
Once a new account is created during the conversion process, a customer password is generated randomly and email notification about the account creation is sent to the customer. The password is not included in the email for security reasons, but the email contains the link to the password reset page where the customer can change it.
Guest to Customer Case Study
#1. John is a shop manager who receives customer orders by phone. One day he receives a call from Kate who says she had placed an order in their shop once and wants to make a purchase by phone now. Instead of asking her personal information, shipping and billing addresses John checks if there already exists Kate’s information in the database and asks for her confirmation about its accuracy. He finds the valid information but sees that Kate had placed her order as a guest which means that to create an order John has to fill in the information from the guest order and create a new account manually. It takes a while and is not satisfying for the manager as well as for the customer, Kate needs to remain on a line longer. Magento Guest to Customer converter allows John to generate the new customer in one click and then create a new order by pressing a corresponding button on the Customer’s page in the admin panel. This way, your shop functions more productively as far as managers save time, manage orders faster and customers stay satisfied with the fast and qualified service.
#2. Ben and Ann run their shop successfully. However, a lot of their orders are created by guest customers which they want to convert to customer accounts for the better segmentation of clients. To manage this they start by going through all guest orders and creating the customer accounts manually one by one. But after a while, they see it is a very time-consuming procedure that can take days. Of course, they need to optimize the process. This is one of the cases when you need our module to assign all guest orders to customer accounts in seconds, saving a lot of time.
#3. Magenfan.com uses Magento 2 Convert Guest to Customer extension as well. We sell downloadable products (Magento 2 Extensions) and Magento requires customers to have an account in order to download the module after the purchase. For other store owners, there are other cases customer account needs to be created. We don’t want to force our clients to log in or create an account before placing an order. It isn’t convenient as it scares clients off and decreases conversion rate. Thus we allow guest checkout for downloadable products but we automatically convert guest order to the customer account with the help of our plugin.