Assign Guest Orders to Customers in Magento 2
If a guest places an order with the existing user’s email then the extension doesn’t create a new account while converting guest to customer. This order is assigned to the existing customer account and the shipping and billing addresses are added to customer’s address book.
This way Magento 2 Guest to Customer extension saves you from having any duplicate accounts. This module assigns guest orders to customers by email automatically. All you need to do is enable a few options.
Create New Customer Accounts
Since the Guest to Customer extension assigns orders to customers by email, a new account is created if guest and customer emails are different. The extension creates a new order and assigns it to the store view guest order has been placed on.
Guest order is added to a newly created customer account and the shipping&billing addresses are marked as default for a new customer.
Change Customer Assigned to Order
People can use different emails when placing orders as guests in your store. So even if they already have an account on your store, guest orders won’t be added to them automatically (based on email). But we’ve got you covered.
Magento 2 Assign Guest Order to Customer extension offers you an option to change a customer assigned to the order. This allows you to keep your customer data neatly organized and sort through it easily.
Automatically Convert Guest To Customer
To streamline the process and free you from the hassles of manual management, we offer to automate the process. Our Magento 2 Guest to Customer module enables you to convert all guest orders to customer accounts automatically.
All you need to do is enable one option in the admin panel and the extension will cover the rest.
Convert Guest To Customers On Order Status
If you don’t want to convert guest orders to customers instantly after the order is placed, you can use certain order statuses. Magefan Guest to Customer Extension for Magento allows you to convert guest orders to customers only on specific order status e.g. complete, pending payment, and processing.
Make sure you gather only valid data on complete orders.
Allows Customers to Assign Guest Orders
Simple, straightforward, and user-friendly service is what makes your store stand out. And the Magento 2 Guest to Customer Extension helps you to maintain this.
You can not only convert guest orders to customers but allow customers to do that from their accounts. It gives them the option to track all their orders and see all order information in one place.
Convert All Old Guest Orders to Customers
Want to install our Guest to Customer Magento 2 extension but already have a lot of guest orders? We’ve got this covered too. You can convert all old guest orders to customers in just one click.
The Guest to Customer Extension comes with the feature to convert all old guest orders to customers. And you can additionally use a CLI command in the process.
Send Emails About New Account and Password
Once a new account is created, you can notify your customers about it. If you decide to send welcome emails, the Magento 2 Convert Guest Order to Customer extension will generate a random password and send an email right after the account creation.
The password is not included in the email for security reasons. Instead, your welcome email contains a link to the “Password Reset” page where new customers can set new passwords.
GDPR or General Data Protection Regulation is a set of laws that gives people more control over their personal data in the EU. Magento 2 Convert Guest to Customer module converting guest order to customer account arranges data within the Magento database.
It does not create new data and does not subscribe customers to any subscriptions. Thus it is fully compatible with the GDPR since there is no special behaviour that should be considered a violation of the regulation terms.
Guest to Customer Case Study
#1. John is a shop manager who receives customer orders by phone. One day he receives a call from Kate who says she had placed an order in their shop once and wants to make a purchase by phone now. Instead of asking her personal information, shipping and billing addresses John checks if there already exists Kate’s information in the database and asks for her confirmation about its accuracy. He finds the valid information but sees that Kate had placed her order as a guest which means that to create an order John has to fill in the information from the guest order and create a new account manually.
It takes a while and is not satisfying for the manager as well as for the customer, Kate needs to remain on a line longer. Magento Guest to Customer converter allows John to generate the new customer in one click and then create a new order by pressing a corresponding button on the Customer’s page in the admin panel. This way, your shop functions more productively as far as managers save time, manage orders faster and customers stay satisfied with the fast and qualified service.
#2. Ben and Ann run their shop successfully. However, a lot of their orders are created by guest customers which they want to convert to customer accounts for the better segmentation of clients. To manage this they start by going through all guest orders and creating the customer accounts manually one by one. But after a while, they see it is a very time-consuming procedure that can take days. Of course, they need to optimize the process. This is one of the cases when you need our module to assign all guest orders to customer accounts in seconds, saving a lot of time.
#3. Magenfan.com uses Magento 2 Convert Guest to Customer extension as well. We sell downloadable products (Magento 2 Extensions) and Magento requires customers to have an account in order to download the module after the purchase. For other store owners, there are other cases customer account needs to be created. We don’t want to force our clients to log in or create an account before placing an order. It isn’t convenient as it scares clients off and decreases conversion rate. Thus we allow guest checkout for downloadable products but we automatically convert guest order to the customer account with the help of our plugin.
Can I install Magento 2 Guest to Customer module via the composer?
Yes, you can. All our modules can be installed via the composer. Once you purchase the extension, you receive keys to the private Magefan composer repository and find the composer installation commands available in the "My Downloads" section.
Is the extension GDPR and CCPA compliant?
Totally. Converting guest to customers the extension arranges and operates data WITHIN the Magento database not violating any of the regulations.
Is the order placed by guest attached to customer account?
Yes. Once the customer is converted an order is attached to the customer account along with the email, shipping and billing addresses.
Does the extension convert guest orders to customers automatically?
Yes, it does. New customer account can be created once there is a guest order placed. You can enable or disable this option in the admin panel.
Is the customer notified about the creation of the account?
Yes, he is. There is the “Send Welcome Email” option which you can enable from in the admin panel.
How will the password work if we convert guest to a customer? How can customer login next time?
The password will be generated automatically, but it will not be sent to a customer as it is not secure to send the password via email. A customer needs to reset a password following the link in the Welcome email or using the forgot password page.
Does your extension support multiple-domain Magento?
Yes, our extension works well on multi-website, and multi-language Magento instances.
What happens when a buyer uses the existing customer email while placing an order as a guest?
In this case, extension merges the order to the existing customer.
Does this extension allow to change order customer?
Yes, it does. There is an option in Magento 2 Convert guest to Customer module that allows you to change order customer on order page.
When can the installation be processed If I order Installation Service?
The Installation Service can be performed within 24 hours (except weekends and holidays) after order is placed and access credentials are provided.
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Magento Guest to Customer extension by Magefan is the best way to create a stunning customer experience without forcing users to log in and allowing the checkout. Convert guest orders to customers, assign order addresses to customer and change order customer. These and many other options Magento 2 Convert Guest to Customer module has to offer so you can start taking advantage of right now.
This extension is really very helpful, and they are providing great support with the extension and any trouble shooting with the site. We really recommend this extension and company for getting other useful extensions for Magento 2.