Magento 2 Contact Us page is one of the most important pages on your website.
When you want to ask a question, complain, or request some information from the store customer service, what do you usually do? You go to the contact us page. And even if you want to reach out to thank a company, you won't be happy to find out there is no way to contact them.
Contact Us page is a bridge that unites you with your customers, prospects, and partners. So you have to make sure it is accessible from every page of your website. Usually, it is in the footer.
In this article, you will learn how to configure and customize the Contact Us page.
Post Contents [hide]
Configure Magento 2 Store Contact Us Page
Except for the general email addresses, Magento allows you to configure the Contact Us page. This is a default CMS page already created in Magento which contains the contact email address, contact us form, and some additional information you can add.
To configure Contact Us Page you need to:
- Got to Stores > Configuration > General > Contacts.
- Enable the Contact Us Page.
- Set the email address to Sent Emails To.
- Choose the Email Sender that would be associated with all responses from the Contact Us page.
- Specify the Email Template that would be used for the responses to emails from the Contact Us page. Contact Form is set by default.
Note: you can customize the email template and assign a new one for the emails from the Contact Us page.
Once you configure the Contaсt Us page, it will be displayed on the storefront. By default, it looks like this on the storefront:
However, you can change that too.
Customize the Contact Us Page in Magento 2
You can change the content of the Contact Us page if you like to add some additional information or remove some of the information set by default.
To customize the Contact Us page in Magento 2:
1. Navigate to Content > Blocks and find the Contact Us Info block.
2. Add the changes you need to the content of the page and Save the block.
After you apply the changes, the Contact Us page will be different based on your configurations.
Once you configure the Contact Us page, you'll provide your customers with the opportunity to get in touch with you whenever they need. Having a Contact Us page proves you're a reliable, credible, and customer-centric company.
Contact Us Page is a one-way communication tool for your customers. However, you also have to configure other Magento sales emails to keep up the communication with the customers constantly.