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Shopify Login as Customer App |One-Click Login

Shopify Login as Customer is the app that allows you to log in to customer's account with no password or other authentication data. It enables you to assist customers with placing orders, fix account-related issues or prepare the shopping cart faster.

Deliver exceptional customer experience through fast personalized support service. Help your customer timely and save time on more important store tasks with the Shopify Login as a Customer App.

$0
Install Now
3
PRICING plans
FREE
TECHNICAL support
100%
INSTANT updates
FREE version available
Shopify Login as Customer App
Log in as customer in Shopify to perform various tasks on behalf of your customer
Log in as customer in Shopify store
Reset customer's password to login in Shopify (if you don't use Multipass)
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Log in to Customer Accounts in One Click

Whether your customers are facing issues in their account, shopping cart, or checkout, they want you to sort them out quickly. With little to no effort required from them.

That’s exactly what Login as Customer App helps you with.

You don’t need to request any customers’ login data to log in to their accounts and process these requests.

Just use one of the corresponding options while clicking on a customer and confirm the action.

shopify login as customer
track orders placed by admin users shopify

Place Orders on Behalf of Customers

Placing orders is one of the most important customer journey steps. So it’s vital for them to get proper assistance when things get complicated.

Magefan Login as Customer App is ready for the task.

Place orders on behalf of your customers on the frontend and track them directly in the backend. Shopping on your store has just gotten easier!

Exceed the expectations

Personalize your customers experience though dedicated and more targeted support

Let Customers Request Assistance

Don’t use the Multipass feature but still want to log into customers' accounts in Shopify? Your customers can help you.

Let customers grant you access to their account through the “Allow Assistance” feature.

Log in to your customers' accounts and help them with placing orders or any other requests.

ask customers for account access in shopify
reset customer password shopify login

Change Customer’s Password if Needed

Login As Customer Shopify App is ready for all scenarios.

Customers can’t grant you access, you don’t have the Multipass and the situation requires you to ask fast? We've got you covered.

Login to customer accounts by resetting their password in one click and process the requests accordingly.

Customers can then restore their password when logging in. It is that simple.

Offer Seamless Assistance to B2B Customers

Not all customer accounts in Shopify are the same. B2B accounts have a different login process that requires codes instead of passwords.

But that’s not a problem for the Magefan Login as Customer App at all.

Login to B2B accounts using the generated email and receive login codes directly in the admin.

Ensure seamless support for all customers in your store. Without compromising their account security.

b2b login for shopify admin users
shopify login as customer track logins

Track Customer Account Logging Activity

Although you might not log in to customer accounts too often, you still have to keep track of the logins.

Use the Shopify Login as Customer App to monitor whose account has been visited recently.

Be aware of this vital store process at all times for better customer management.

Login as a Customer Outside of Shopify

Our Shopify Login as Customer allows you to speed up support and reduce the pressure on the store managers.

But different login options are not the only thing you can benefit from.

You can also log in as a customer outside of Shopify.

Use the custom API that comes with the app to establish a connection with your helpdesk, CRM and any other system. Deliver exceptional service through different channels.

shopify login as customer api keys

FAQs
I have a free plan but the app throws an error, what does it mean?
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Most likely you have already logged in 10 times as per the free plan and now the app doesn’t allow you to log in as a customer. You have to wait till a month passes or upgrade to the Standard or Pro plan.
Can I log in to the customer account without a Multipass?
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Yes, you can. However in this case you will have to reset customer passwords and log in or ask for customers’ consent to log in.
Will customers see I’ve logged in to their account?
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The logging in is not tracked on the customers' side, so they won’t see any notification or notice someone’s been to their accounts. However, they can request assistance directly from their accounts.
Is there a free plan for this app?
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Yes, this app comes with a free plan that gives you the option to login to customer accounts up to 10 times. If you want unlimited logins, you need a paid plan.
What’s a spending limit of $99 per month I am asked to approve? I want to use a free plan.
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We do offer a free plan for this app. However, since we also have paid plans, Shopify notifies you that this app can charge $99 per/month ($99 is the maximum amount one can charge per app per month on Shopify).

Shopify does this for all apps. But you won't be charged automatically or without approval if you use a free plan. Read more about Shopify app usage limit and decrease the app usage limit.

Quick Overview Video

Optimize your support service with the Login as Customer App. Log in to customer accounts in seconds and process customers' requests faster.

Watch this short video to learn how logging in actually works.

Can't say enough good things about this app and it what it has enabled us to do immediately upon installation. It's all cheers from our Customer Service department which can now effectively assist customers with login issues, cart issues, discount testing, etc. Excellent!!

By MDaemon Technologies, Ltd.
 
What our clients say
Shopify Login as Customer App
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