If you need to update Magento 2 Login As Customer Extension by Magefan, please follow the steps below.
Note: the updating instructions depend on the method the Login As Customer extension was installed with.
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If you use Magento 2.4.x or greater please read this article first.
Update using composer
If the login as customer module was installed via the composer (check if vendor/magefan/module-login-as-customer folder exists), then you need to run these simple CLI commands in Magento 2 directory:
composer remove magefan/module-login-as-customer
composer require magefan/module-login-as-customer ^x.x.x
# replace x.x.x with the version you want to use
php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento setup:static-content:deploy
Note: if you don't want your website to be down during deployment, try these zero downtime deployment commands for Magento 2.
Update using archive and FTP
If the login as customer module was installed via FTP (check if app/code/Magefan/LoginAsCustomer folder exists), then follow these commands:
1. Download the latest version of login as customer extension archive from magefan.com.
2. Extract archive.
3. Make the backup copy of the app/code/Magefan/LoginAsCustomer folder on your server and then remove it.
4. Using FTP, copy app folder from the archive to your Magento 2 Directory.
5. Run update CLI commands in Magento 2 directory:
php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento setup:static-content:deploy