Reviews about Magefan Login As Customer Extension
What merchants think:
Merchants praise the Magefan Magento 2 Login as Customer extension for making customer support much faster and more efficient, allowing admins to quickly access customer accounts and resolve issues without needing passwords. Many reviews highlight how easy it is to install and use, and often describe it as an essential tool for improving customer service, especially in B2B and support-heavy stores.
- Excellent product and excellent supportI was having issues with the core magento login as customer and was easily able to follow the magfan instructions to disable the core function and install this extension. Having installed and working it has additional functionality to the magento core version which is extremely helpful in our situation.Doesn't work well on multi-store websiteHi,
This extension is good but we were facing issues on multi-store instance, so we went with another vendor.
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Magefan's reply:
Thank you for your review. Our extension actually works well with the multi-store. There is an option in the extension settings (Stores > Configuration > Magefan Extensions > Login as Customer > Store View To Login In) that enables you to choose what store view to login to. We've contacted the client to establish further steps of resolving this request.
Not Working in Magento 2.4.3-p2Login As Customer not working in Magento 2.4.3-p2
Please Resolve this error
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Magefan's reply:
Please note that our Login as Customer extension has been added to the core of Magento 2.4. (reference article:https://magefan.com/magefan-login-as-customer-extension-now-is-part-of-magento-240-core)
That's why you might have a conflict between a native Magento Login as Сustomer feature and our extension. You can only use one of them. So please, either disable the Magento feature or our extension with the following guide: https://magefan.com/login-as-customer-magento-2-extension/magento-2.4.x.Magento 2.4 | Not workingI installed at Mag 2.4, but it did not work.
Thanks
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Magefan response:
Please note that the Magento 2.4. already has the Magefan's Login as Customer built-in since we have passed the right for the extension to Adobe.
Find more information here: https://magefan.com/magefan-login-as-customer-extension-now-is-part-of-magento-240-core.
To make the original Magefan extension feature work, please use the following guide: https://magefan.com/login-as-customer-magento-2-extension/magento-2.4.x.Excellent plugin tested and on productionhi, just want to comment about this plugin, installation was easy, no conflicts, is working good. I asked for a custom modification and the response was immediately, very good, thanks for the supportWorks wellVery useful tool to manage customer queries about downloadable links.Issue when multi webiste loginWe have installed extension but when in the backend, when i try to login as customer from backend, even if the customer is a any other web site customer, it always opens up main web site.
Please look into this serous issue
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Magefan response:
When you have multi-website Magento you can enable "Manual Choose" in "Store View To Login" option that can be found in Stores > Configuration > Magefan Extensions > Login As Customer. This option allows you to choose at what website/store view your want to be logged in.Should be standard in B2BAs a big B2B player in the Netherlands we use this module as a standard in our B2B webshops! It's great to help the sales team to place orders for customers or see what their wishlist is.review login as customerI tried two other similar apps before finding Magefan login as a customer. Other similar extensions caused lots of problems from not loading properly to transfering one customer's cart content to another. Magefan login as customer installed straight off with zero issues. It 100% worked straight off no issues at all. Highly recommend this ext.Works very wellThis has been a great help when my client's customers have issues purchasing. I'm able to see exactly what issues they are dealing with and resolve them quickly. The support for this extension is excellent and I would definitely recommend.Super helpful extension!This really helps us give our customers extra customer service... we can help them get products in their shopping cart or help them make sure they are purchasing the correct items... even help with address issues. Thank you Magefan!Work as Expected!!!Works like a charm for us.Very Helpful Support!Was very knowledgeable about building extensions and how to use them with Magento 2. Went above and beyond for sure!Great extensionGreat job, works as expected. Thank you!It's great very usefulIt's great very usefulVery helpfulVery helpful module to support customer serviceThe only and best login as customer module for magento2 that i know so farI highly recommand this. Thank you Magefan for your products and service. Excellent.What we're looking forWe used similar extension for Magento 1, and need to say thanks magefan for sharing this extension. We often use it during development and issue checking. Thank you!Top