Sometimes customer face issues related only to their account. And you have no way to detect bugs other than login to customer profile. So now you can easily login as a customer using your Magento 2 Admin Panel.
Just by clicking one button in customer account page, you can visit your Magento 2 Store under customer profile.
Each entry is stored. Check when and who entered as a customer.
Using Magento 2 user roles grant permissions only those administrators who really need it.
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