According to the GDPR, every customer from the European Union (EU) has the right to remove his or her account from the store. There are a lot of different Magento 2 extensions which allow to do that and delete it instantly. However, it is not the best way to do so as there always is a chance to make customers change their decision or for them to remove their account by accident. So we are going to show you how it is done in Magento GDPR extension by Plumrocket.

In order to delete an account, a customer needs to visit his/her account, go to My Privacy Center and find Delete your Account section.

Magento 2 GDPR My Privacy Center, Delete your Account

Here a customer will see Delete My Account button and all the information he/she should know before confirm delete request.

Magento 2 GDPR My Privacy Center, Delete Account

After that, for the security reason, a customer needs to enter a password from the account and press Delete Account button once again.

Magento 2 GDPR My Privacy Center, Delete My Account

Afterward, he/she will see a message about account delete.

Magento 2 GDPR My Privacy Center, Delete My Account

Admin user can manage all delete requests in Admin panel > Plumrocket > GDPR > Data Removal Requests. 

Read more about Plumrocket GDPR module features.